Introducing our new Venue Director Steve Hight

Steve joined the Playboy Club London team at the beginning of February. Now he’s had a chance to settle in, how is he finding life at our iconic Mayfair casino?

"I always knew Playboy Club London was something special, but since taking the helm as Venue Director at the beginning of February, I’ve realised just how special. The fantastic location, the friendliness of the team, the fun everyone has, the way we treat our members… it all adds up to something truly extraordinary.

"I’ve been in the casino business for 40 years, training at the old Caesars Palace in Luton and working at Crockfords and the Palm Beach in London before moving to South Africa in 1984 where I managed a range of properties, large and small. I was Director of Gaming for the Tsogo Sun group when this marvellous Playboy opportunity presented itself.

"There is nothing else like this iconic brand; the way it has evolved, what it stands for now in empowering women, and the way we differentiate ourselves as a casino in terms of service and recognition. Because we are a club, we know every customer so we can give you the personal recognition and service you deserve. But it’s not just about us knowing you: it’s also about you recognising your fellow members, feeling at home, and enjoying their company.

"We are, and will continue to be, Mayfair’s favourite casino. I hope I can also surprise and delight you on a regular basis by doing some unexpected little things that make a difference – like giving everybody a rose and a chocolate on Valentine’s Day for example.

"I would love to hear your ideas for our club too. Is there anything you’d like more of? What could we do differently? Are there any innovations you’d like to see? Thank you for your ongoing support and I very much look forward to meeting you soon."

Steve

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